Privacy Policy – Relora

Last Updated: June 2026

Welcome to Relora. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.

Information We Collect

When you visit or make a purchase from Relora, we may collect the following information:

Full Name
Email Address
Phone Number
Billing and Shipping Address
Payment Information
Order Details and Purchase History
Device Information (such as IP address, browser type, and operating system)

How We Use Your Information

We use the information we collect to:

Process and fulfill your orders
Provide customer support
Communicate order updates and shipping information
Improve our website, products, and services
Prevent fraud and unauthorized transactions
Comply with legal obligations

Payment Security

We take the security of your information seriously. Payments are processed through secure third-party payment providers. We do not store your complete payment card information on our servers.

Sharing of Information

We may share your information with trusted third-party service providers that help us operate our business, including:

Payment processors
Shipping and logistics partners
Marketing and analytics providers
Customer support platforms

These partners are only given the information necessary to perform their services.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and personalize content. You can modify your browser settings to disable cookies if you prefer.

Data Retention

We retain your information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your personal data
Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Children's Privacy

Velora does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take appropriate steps to remove it.